Cancellation Policy

Cancel anytime. No penalties.

We don't lock you in. Cancel your subscription whenever you want — we'll even let you keep using VeriPop until your period ends.

No cancellation fees

Cancel anytime without penalty. We don't charge exit fees or early termination charges.

Keep access until period ends

Your subscription stays active until the end of your current billing period. Use your remaining checks.

Data retained for 30 days

We keep your verification history for 30 days after cancellation, in case you want to come back.

Refunds available

If you have unused checks, you may be eligible for a pro-rata refund. See our refund policy.

How to Cancel

Cancellation takes 10 seconds. No phone calls, no support tickets, no guilt trips.

In your Telegram or WhatsApp chat with VeriPop, type:

CANCEL SUBSCRIPTION

That's it. Confirmation is instant.

When does cancellation take effect?

Immediately — but you keep access until your current billing period ends. We don't cut you off mid-month.

Can I resubscribe later?

Absolutely. Just reply SUBSCRIBE and pick a plan. Your verification history will still be there if you return within 30 days.

What happens to my data?

We retain your data for 30 days after cancellation. After that, verification images are deleted. Account data is kept for compliance (POPIA).

I changed my mind — can I undo?

Yes! If you cancelled by mistake, just reply SUBSCRIBE again before your period ends and we'll continue your subscription.

If something's not working, let us know. We'd love the chance to make it right.

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AI-powered proof-of-payment verification for South African merchants. Catch fake POPs before they cost you.

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