1. Introduction
VeriPop is committed to protecting your personal information in compliance with POPIA. This Privacy Policy explains how we collect, use, and safeguard your data.
2. Information We Collect
- Business Information: Business name, contact details, banking information
- Proof of Payment Images: Screenshots submitted for verification
- Usage Data: How you interact with our service
- Communication Data: Messages via Telegram or WhatsApp
3. How We Use Your Information
- Verify proof of payment authenticity
- Detect and prevent fraud across our merchant network
- Improve our AI fraud detection
- Process payments and manage subscriptions
4. Data Sharing
We do not sell your personal information. We may share data with service providers (Google Cloud, Paystack) and law enforcement when required by South African law.
5. Data Retention
Verification images are retained for 90 days for fraud analysis, then permanently deleted.
6. Your Rights Under POPIA
You have the right to access, correct, or delete your personal information. Contact privacy@veripop.co.za to exercise these rights.
7. Security
We implement encryption in transit (TLS), encryption at rest, and access controls. Infrastructure hosted on Google Cloud Platform in Johannesburg.